The website www.whiskeycharliedesings.com is owned and operated by Omni Horizon, LLC dba Whiskey Charlie Custom Designs (“WCCD”). WCCD is a Limited Liability Corporation in the state of Texas.
WCCD reserves the right to make changes to the following terms of use and privacy policy at any time.
Please be advised that all monetary transactions conducted at or through www.whiskeycharliedesigns.com website are deemed compensation for services and product ordered by customer.
Whiskey Charlie Custom Designs Notice of Privacy Practices
This notice of privacy practices was last updated on May 1, 2023.
Our Company is committed to maintaining the highest level of confidentiality regarding the information that we collect, use, maintain, and disclose.
This notice of privacy practices applies to information collected by WCCD online, via telephone, mail, in-person and via mobile applications. This Notice of Privacy Practices explains:
• The kinds of information we collect;
• How we use information;
• Our information sharing practices;
• Customer Preferences and Opt-Out Choices; and
• How you may access some of the information you provide to us.
• We encourage you to refer to this notice periodically so that you understand our current privacy practices.
If you have any questions about this notice, please contact our Customer Service department:
• By mail at:
Whiskey Charlie Custom Designs
902 Broad St, #4460, Wichita Falls, TX 76301
Your access of and use of our website means you agree to the terms in this notice of privacy practices.
Information We Collect
We collect information from a variety of sources, including information provided by you, information we collect when you visit our website and information we collect about you from third party sources.
The following are examples of the types of information we may collect:
• Information you provide: name, address (billing and shipping), zip code, e-mail address, telephone number(s), mobile number(s), credit card number(s), birth date, password, etc.;
• Information associated with use of our website: WCCD uses the information gathered from cookies and web beacons, such as IP address, to enhance your experience on our website;
• Information associated with doing business with WCCD: transaction information, including the items purchased, and the date and time of your transaction;
• Information from third party sources: we may receive your updated shipping information from a third party carrier;
How We Use Information
We may use the information we collect to process a transaction, provide the products or services you request, to improve our website and web stores, to enhance your on-line experience, and for marketing and promotional purposes. We may combine information about you that we collect on-line, via telephone, mail, in-person, via mobile applications, and from third party sources.
Our Information Sharing Practices
We will not disclose any information provided by you to us to any third parties unless such disclosure is necessary to complete any transaction authorized by you.
Customer Preferences and Opt-Out Choices
You may from time to time advise us of your desired preferences regarding frequency of communications between us and your desired method of receiving those communications (email, text, direct mail or telephone) additionally, you may opt-out of receiving any communications from us in any manner whatsoever by informing us, in writing, via email or U.S. mail as follows:
Via U.S. mail: Whiskey Charlie Custom Designs, 902 Broad St., #4460, Wichita Falls, TX 76301.
Monetary gifts and donations are generally not refundable except under very limited circumstances. If you believe that a refund of a transaction on our website is due to you, you must notify us within 14 business days of the transaction.
There will be no refunds issued after 30 days.
All credit card transactions utilize a secure transaction portal via SSL (Secure Socket Layer) utilizing a minimum of 128 bit encryption via third party, Authorize.net, PayPal, or Swipe. WCCD does not retain nor see credit card information.
By visiting or otherwise using our website, you agree to the Service’s Terms of Use and consent to WCCD’s data collection, use, and disclosure practices, and other activities as described in this Privacy Policy, and any additional privacy statements that may be posted on an applicable part of the Service. If you do not agree and consent, please discontinue use of the Service, and uninstall Service downloads and applications.
- Information Collected Automatically.
WCCD, its Service Providers, and/or Third-Party Services may also automatically collect certain information about you when you access or use the website (“Usage Information”). Usage Information may include IP address, device identifier, browser type, operating system, information about your use of the Service, and data regarding network connected hardware (e.g., computer or mobile device). Except to the extent required by applicable law, or to the extent Usage Information is combined by or on behalf of WCCD with Company-Collected PI, WCCD does not consider Usage Information (including, without limitation, unique device identifiers) to be Personal Information or Company-Collected PI.
The methods that may be used on the Service to collect Usage Information include:
Cookies
A cookie is a small text file that is stored on a user’s device, which may be session ID cookies or tracking cookies. Session cookies make it easier for you to navigate the Service and expire when you close your browser. Tracking cookies remain longer and help in understanding how you use the Service, and enhance your user experience. Cookies may remain on your hard drive for an extended period of time. If you use your browser’s method of blocking or removing cookies, some but not all types of cookies may be deleted and/or blocked and as a result some features and functionalities of the Service may not work. A Flash cookie (or locally shared object) is a data file which may be placed on a device via the Adobe Flash plug-in that may be built-in to or downloaded by you to your device. HTML5 cookies can be programmed through HTML5 local storage. Flash cookies and HTML5 cookies are locally stored on your device other than in the browser and browser settings won’t control them. To identify certain types of local shared objects on your device and adjust your settings, please visit: www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager.html. The Service may associate some or all of these types of cookies with your devices.
Residents of California
Residents of California are entitled to the following specific consumer rights information: you may contact the Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs by mail at: 1625 North Market Blvd., Suite N 112, Sacramento, California, 95834, or by telephone at (916) 445-1254. Hearing-impaired users can reach the Complaint Assistance Unit at TDD (800) 326-2297 or TDD (916) 322-1700. Their website is located at: http://www.dca.ca.gov.
Although users are required to be twenty-one (21) years of age or older to use the Service, as required by California law, if any California residents under the age of eighteen (18) have improperly registered to use the Service, and have posted content or information on the Service, they can request that such information be removed from the Service by contacting us at the e-mail or address set forth in Section 6 making such a request, stating that they personally posted such content or information and detailing where the content or information is posted. We will make reasonable good faith efforts to remove the post from prospective public view or anonymize it so the minor cannot be individually identified and will terminate the unauthorized account. This removal process cannot ensure complete or comprehensive removal. For instance, third parties may have republished the post and archived copies of it may be stored by search engines and others that we do not control.